Governance
- We are ISO27001 certified by BSI Group.
- SOC2 Type 1 & SOC2 Type 2 certified.
- We are registered with the ICO under the UK Data Protection Act (ZA421647).
- We are Cyber Essentials Plus certified (IASME-CEP-001478).
- All staff complete tailored GDPR and cyber awareness training, refreshed on an annual basis.
- DBS checks, and adverse financial checks are performed.
Continuous Protection
- Annual application network and penetration tests performed by an independent third party service that is CREST approved.
- Automated Threat Detection within our network is enabled (Guard Duty).
- Web Application Firewall and DDoS protection available.
- Disaster recovery plan for our core services tested annually.
Security Best Practices
- All user passwords are salted and hashed with the script key derivation function.
- All sensitive banking data (i.e., bank account) is further encrypted via AES-256.
- 2FA is active, and SSO is used to cascade access across multiple services where possible.
Transfer of Data
- Using Bank-Grade encryption, all data is encrypted-in-transit and transferred to us protected by HTTPS (TLS >= 1.2) or SFTP with 2048-bit RSA key pairs, up to 4096-bit.
Storage of Data
- We use industry standard encryption to store data, encrypted at rest, using AES-256.
- UK & EU customer data is stored within the AWS London (eu-west-2) data centre.
- US customer data is stored within the AWS Oregon (us-west-2) data centre.
- Our hosting is readily compliant with ISO2001, SOC-1,2,3 PCI-DSS L1 and more.
- Backup retention is 35 days.
- Physical and electronic material is destroyed using a company that is a member of i-SIGMA (International Secure Information Governance & Management Association).
Corporate IT
- Devices managed by Microsoft Intune.
- Endpoint security, next generation antivirus and malware protection via Crowdstrike Complete on all devices.
- Multiple DLP strategies via CrowdStrike and Google Vault.
- Active monitoring for outflow of data via USB~ peripherals.
- Any access to customer data for support reasons is limited to a need-to-know basis, only via VPN, access is fully auditable.
- Wagestream utilises one of the top 10 Enterprise Mobility Management (EMM) tools to ensures that patching of our operating systems and 3rd party software is automated.
- Autorun is disabled on Windows devices.
- We have an up-to-date asset register.
- Automatic o/s and 3rd party updates enabled.