Raising a Concern with Wagestream

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Our top priority is making money fair, simple and less stressful for you. We understand that sometimes things go wrong and when they do, we aim to fix them as soon as possible. 

Contacting Us

You can contact us about an issue: 

  • Via chat through the Wagestream app
  • Email us at [email protected]
  • Write to us at 1201 Wilson Blvd. Arlington, VA 22209 Attn: Complaints Department

If you are a consumer residing in one of the following states and have a complaint regarding the state regulated earned wage access product, you may contact the state directly.

California Consumers

If you have complaints with respect to any aspect of the earned wage access or income-based advances activities conducted with this business, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, online at https://dfpi.ca.gov/submit-a-complaint/, or by mail at Department of Financial Protection and Innovation, Consumer Services, 651 Bannon Street, Suite 200 Sacramento, CA 95811.

South Carolina Consumers

If you are a South Carolina resident and would like to contact the Department of Consumer Affairs, please call 803-734-4200 or visit www.consumer.sc.gov.

Utah Consumers

Utah Consumers may report complaints related to an earned wage access service provider to the Division of Consumer Protection, by calling toll-free at 1(800) 721-7233 or online at https://dcp.utah.gov.