Liaise: 66% colleagues signed up in 4 months

Enhancing Financial Wellbeing: Liaise’s Success with Wagestream

Liaise, a care organisation with a far-reaching and remote workforce, sought an effective way to support their employees’ financial wellbeing. With a strong commitment to their team, the HR department aimed to implement a high-impact solution that would benefit all employees while avoiding additional administrative strain on the payroll team.

The Challenge

Liaise faced two key challenges:

• A persistent demand for pay advances from employees, highlighting the need for flexible access to earned wages.
• The necessity to incentivise overtime shifts and attract new talent to reduce vacancy rates and reliance on agency staff.

The HR team were determined to find a solution that would address these issues holistically and align with their commitment to improving employees’ financial health.

The Solution

The introduction of Wagestream proved to be a game-changer. Within a month of its launch, the solution received overwhelmingly positive feedback. By the fourth month, 66% of Liaise employees had enrolled, showcasing market-leading adoption rates.

Wagestream provided multiple benefits:

• Flexible pay options that allowed employees to access their earned wages when needed.
• A reduction in Chaps fees previously incurred from processing pay advances.
• A decrease in pay-related queries, easing the administrative burden on the payroll team.
• Improved attraction and retention of talent, contributing to lower vacancy rates and a reduced reliance on costly agency staff.

The Impact

The Wagestream app has become an integral part of employees’ lives, with Liaise staff checking it an average of 10 times per month. Rebecca Moore, Senior HR Business Advisor at Liaise, noted the transformative effect:

“Introducing Wagestream was a no-brainer for us. It has supported our colleagues’ financial wellbeing, encouraged healthier financial habits, and helped us attract new talent while reducing the need for pay advances. We’ve been really pleased with the impact.”

With Wagestream, Liaise continues to prioritise employee wellbeing and operational efficiency.