Customer Stories

Smiling retail employee wearing an apron stands in a well-stocked home goods store.
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The best benefits we've ever put in place

Founded with a commitment to creating timeless and beautifully designed products, The White Company has become synonymous with quality and sophistication.

 

With a holistic approach to wellbeing that includes mental, physical, and financial wellbeing, The White Company ensures its employees are as valued as its customers.

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Workplace savings for 150,000 employees

150,000 colleagues now have access to market-leading savings, through a new benefit being offered alongside workplace loans, flexible pay, financial education, and more.

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Higher savings and fewer payroll queries

Discover how Wagestream became Superdrug & Savers' most popular colleague perk. 

 

They're leading the way in high-street Health & Beauty, whilst also leading the charge on employee benefits that really make a difference. 

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Award-winning savings

Co-op was named the UK's #1 financial wellbeing strategy at the 2024 Employee Benefits Awards, with a pioneering financial wellbeing approach, powered by Wagestream. And it scooped the Grand Prix prize, named the 'best of the best' of all employee benefits initiatives in the past year.
Two employees in purple shirts sit at an outdoor table, smiling and engaging in conversation.
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Without a doubt, a huge success

They re-invest every penny back into their customers as a not-for-profit organisation. But in the face of significant workforce challenges in 2024, Anchor recognised the need for a revised focus on the wellbeing of their colleagues.

Understanding that every financial life is different, they set out to find a solution that would give their colleagues the tools to manage their money in a way which suits their individual needs. This led them to Wagestream's award-winning financial benefits platform - and the results?

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Data Protection: You are protected as an organisation

DPO Carole understands the balance between launching new benefits and taking care of data privacy.

Wagestream speaks to Carole on best practice when it comes to data protection, and her advice on implementing new benefits such as Wagestream.
Two Wagestream executives, Paul Evans (CEO, Carlisle) and Peter Briffett (Co-Founder), discuss the company's innovative financial wellbeing platform.
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Carlisle's CEO: £1 million saved

With a 4750-strong team, supporting staff has always been at the front of CEO Paul Evans, and his team’s mind.

 

Carlisle is a leading supplier of outsourced workforce solutions for major businesses across the UK and Ireland.

about-customerBrewers

A holistic financial wellbeing strategy

Discover the financial wellbeing strategy which saw Brewers Decorator Centres recognised at two major award ceremonies in 2023.

Smiling employee in black sweatshirt and red apron standing in front of Butchies buttermilk fried chicken takeaway stand.
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Improved financial stability

They pride themselves on being a 'people's place', and for this to be true, they know they need to invest in systems that help their staff build and grow together. They were therefore keen to look at introducing a platform that could support their employees when it came to managing their finances, and if possible, reduce the stress that can be associated with that.

Smiling woman in a blue Bruce's sweatshirt points at the viewer; she is outdoors in front of a fence with children's artwork displayed on it.
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Cost of Living safety net

Discover how Bruce's use Wagestream to support, engage and retain their colleagues.

 

Established in 2008, Bruce's is a multi-award winning business, and a leading provider in the booming doggy day-care industry.

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Our retention rate is stronger

They understood what more frequent pay could achieve for their trust in terms of reducing agency spend and turnover.


What Wagestream provided was the perfect solution that would help their employees on a path to financial resilience and also work towards the trusts goals.

Nazreen Johnson, People & Culture Director at Arc Inspirations, sits on a sofa and smiles at the camera.
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The best experience I've had

Their experience of rolling out Wagestream's financial wellbeing platform, as shared by Nazreen Johnson (People and Culture Director). Giving colleagues access to financial tools and services built around their income, and solving business challenges by making work more rewarding for their people.

Neena Jivraj Stevenson, Chief Culture Officer, Queensway, sits on a couch and smiles while speaking.
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93% have tracked their shifts

The importance of empowering and supporting employees to thrive, which benefits both the individuals and the business as a whole.

 

Neena Jivraj Stevenson (Chief Culture Officer) spoke to us about Queensway's experience of rolling out Wagestream's financial wellbeing platform.

Chris Whiting, Head of HR, Cairn Group, sits for an interview.
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More than a 'nice-to-have'

The challenges of traditional payroll systems, particularly when employees transition between jobs, which can lead to long waits for their first payment.

 

Wagestream addresses this issue by providing flexible access to earned wages, which has been used responsibly by their staff.

David Donnelly, Head of HR at San Carlo, sits in front of bookshelves.
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Solving hospitality recruitment problems

Financial literacy, including understanding income and expenses, is critical. David notes a stigma within the hospitality sector that often views roles as transient rather than career-focused.

 

San Carlo has taken steps to shift this perception, emphasising employee wellbeing and offering initiatives like Wagestream to support their staff.

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Improved shift uptake

In recent years, they have seen a transformation in how they manage staffing and colleague support - thanks in part to initiatives led by Julie Burgess, Head of Nursing.

Traditionally, filling last-minute shifts could be challenging, as agency staff often held the flexibility that NHS workers needed but didn’t always have.
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34% signed up in 3 months

Wellbeing initiatives aimed at providing their staff vital support for physical, mental and financial wellbeing began in 2018. Recognising that financial worries and expensive forms of credit can impact mental health, in early 2019 they approached Wagestream as they were looking at innovative ways to improve the financial wellness of their talented staff.
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Positive impact on turnover

They wanted to add to their employee benefits programme and respond effectively to the financial pressures of staff, particularly after seeing a rise in the request for payday advances.
Three men smiling and holding plates of burgers and fries.
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88% of employees feel more positive

Implementing Wagestream and empowering employees with a flexible pay cycle has enabled them to evolve with the times and the expectations of job-seekers, which makes it easiest to attract talent in a competitive market.
Two nurses in scrubs and surgical caps walk down a hospital hallway.
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"It helps me do a better job"

They shared their experiences of money worries, how this impacts their focus at work, and how Wagestream alleviates some of that stress.

 

We caught up with some of our fantastic NHS members from across the UK, to chat all things Wagestream and money.

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"It taught me discipline"

Honesty—it's one of the many reasons we love Latoya, a dedicated gate line stewardess with Carlisle Support Services.

 

Latoya, who uses Wagestream through her employer, is a regular participant in our co-creation workshops. She’s quick to share her insights, telling us openly what she loves (and what she doesn’t) about the app and giving valuable feedback on how we can further support her financial wellbeing.

Man in glasses and plaid shirt sits on a brown leather couch in front of bookshelves, discussing financial wellness.
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Freedom and flexibility

Since using Wagestream, Simon has seen a significant improvement in how he handles his finances. The platform’s flexibility has given him the ability to manage and pay off debts effectively, reducing stress and improving his overall financial health.
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Someone to talk to

Financial stress is a constant struggle, particularly when trying to manage from one payday to the next. Wagestream has been a lifeline, providing tools that go beyond just financial access. The app offers a supportive space and practical advice through the coaching feature, giving users someone to turn to when they feel stuck.
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"My electricity bill has gone up by 100%"

After years spent sharing with flatmates, Ale now lives alone and works from home two days per week. Her energy bills have more than doubled in recent months, which has put pressure on her finances – especially when combined with rising transport and other costs.
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"I worry about running out of savings"

Joe works 40-hour weeks with frequent overtime. He is employed at his bar/cafe through an outsourced company, and earns below the London Living Wage. 
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I'm unable to save

Mark, 25, works in the charity sector and lives with friends in London. A politics graduate, Mark spent several months on Universal Credit earlier this year while in-between jobs. During this time he cut back on everything, including the length of the showers he took in his flatshare.
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"I can't afford to take time off"

Natalie, 35, is a single mother to two children. Despite working long hours as a team leader in a dementia care home, the Hampshire-based parent needs to claim Universal Credit due to her low salary.