Employer Customer Story

NHS Frimley: Our retention rate is stronger

For Frimley, they understood what more frequent pay could achieve for their trust in terms of reducing agency spend and turnover.


What Wagestream provided was the perfect solution that would help their employees on a path to financial resilience and also work towards the trusts goals.

A month turnaround to get this implemented, in NHS terms, is considerably quick.

Summary

nhs
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Sector

NHS
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Company Size

12,000
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Benefits Offered

Flexible Pay
Track
Benefits Checker
Savings
Financial Coach
Discounts

The impact of offering Wagestream

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For Frimley Health Foundation Trust, addressing financial resilience and empowering employees have been key priorities. Recognising the challenges posed by infrequent pay cycles, they found Wagestream to be the ideal solution to reduce agency spend and turnover while supporting their staff’s financial wellbeing.

"For us, it's really important that our staff are feeling empowered when they come to work."

Saf Angelo, HR Programme Manager, highlighted the practical benefits of Wagestream, sharing personal experiences of financial strain that many employees can relate to.

"You're driving along, and two of your tyres are punctured, and you know you've still got a week to payday. How do you pay for it?"

Switching to a more frequent payroll wasn’t viable for the trust, but Wagestream offered an effective alternative, providing staff with flexible access to their wages.

"It doesn't take a rocket scientist to work out that it's the right thing to do."

The platform has helped staff avoid the trap of payday loans, reducing financial stress and boosting morale. Employees now feel more secure, knowing they have access to their earnings when needed.

"The big difference that I've seen in people using Wagestream now is they're less stressed... you know that you've got something just in case you need it."

The implementation of Wagestream has also led to operational benefits. Staff are more willing to take on additional bank shifts, and there has been a noticeable reduction in agency staff reliance and improved retention rates.

"Staff feel more comfortable and willing to take on more bank work. Our retention rate is getting stronger."

By partnering with Allocate, Wagestream has opened the door to greater automation, further streamlining processes for the trust. As Saf pointed out, the ease of implementation makes it a compelling solution for other organisations.

"It's groundbreaking, it's easy to do, and it's going to have a benefit to the staff."

For Frimley, Wagestream has proven to be a quick, efficient, and impactful platform that not only addresses financial challenges but also strengthens staff wellbeing and trust goals.