Employer Customer Story

Supporting employees through the cost of living crisis

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with them overseeing around 6,000 patients every day.

As a result of the new socio-economic landscape, brought about by the cost of living crisis, the Trust knew they needed to review their employee benefits offering. They recognised taking action to offer financial wellbeing support was paramount, with many of their shift workers struggling to navigate their finances during the monthly pay cycle.

Wagestream delivered exactly what the Trust needed - a rounded financial wellbeing toolkit for their employees.

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We were aware many shift workers were struggling to navigate their finances during the monthly pay cycle, so sought a solution that would enable them to get paid flexibly, monitor their historic and future pay, and put money to one side directly from their paycheck.

Summary

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Sector

NHS
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Company Size

18,262
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Benefits Offered

Flexible Pay
Budgeting
Build
Discounts
Coaching
Benefits Checker

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Newcastle Hospitals NHS Foundation Trust is a large and complex organisation, working from two large hospitals, and in the community to provide healthcare for people from across the North-East and beyond.

Their approach to employee wellbeing involves them actively monitoring and considering the wider social and economic factors impacting staff.  A refreshed people strategy provides themed priorities for development and improvement, with an emphasis on staff health and wellbeing, focussed development and support, and ensuring colleagues’ views are valued heard.

This approach is what ultimately led them to Wagestream.

The introduction of Wagestream delivered tangible impact for their employees - with 74% of those who use Wagestream saying they felt less stressed as a result.

In addition, Newcastle Hospitals NHS Foundation Trust were shortlisted as a finalist in the 2023 Employee Benefits awards within the 'Best Public Sector Benefits' category. They were also awarded 'Highly Commended' in the Make a Difference awards within the 'Best Support of Financial Wellbeing' category.