Reports

The Missing Metric: Hospitality Edition

7 Jul 2025

2 min read

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Unlocking happier, more productive teams through financial resilience

In hospitality, financial stress isn’t just a personal issue - it’s a business-critical challenge. The Missing Metric: Hospitality Edition reveals new insights into the financial lives of hospitality workers in 2025, and how these pressures are impacting wellbeing, engagement, and retention across the sector.

 

This exclusive report from Wagestream draws on fresh data from 2,000 employees, shedding light on a growing crisis: 45% of hospitality workers report overwhelming financial concerns - a figure three times higher than for mental health or work-life balance. With 53% experiencing fluctuating incomes and nearly half holding less than £500 in savings, the financial fragility in the sector is stark.
But there is a clear opportunity. The report uncovers how strategic investment in employee financial wellbeing isn’t just the right thing to do - it drives measurable business results. Learn how financial resilience initiatives like workplace savings, earned wage access, and stable scheduling can lead to a 43% uplift in employee engagement and 40% increase in productivity.
 
You'll also discover:
 
- Why traditional financial education falls short - and what works instead
 
- The key components of financial resilience and how to measure them
 
- Practical, proven interventions tailored to hospitality teams
 
- What leading employers are doing to reduce turnover and improve loyalty
 
Whether you're in HR, operations, or leadership, this report provides the data and tools to make a meaningful impact on your team’s financial wellbeing, and your bottom line.
 
Download the report to start building financially resilient, future-ready teams.

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