Employer Customer Story

Roadchef: Positive impact on turnover

Roadchef wanted to add to their employee benefits programme and respond effectively to the financial pressures of staff, particularly after seeing a rise in the request for payday advances.

Bills come through at different times of the month, it’s a way of accessing my money there and then.

Summary

roadchef_small
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Sector

Retail
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Company Size

2,434
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Benefits Offered

Flexible Pay
Track
Benefits Checker
Savings
Financial Coach
Discounts

The impact of offering Wagestream

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Roadchef took a significant step in addressing employee financial pressures by integrating Wagestream into their benefits programme. Recognising the growing demand for flexible pay, they saw Wagestream as a solution to empower employees while improving retention and engagement.

"Wagestream was the first start for us in terms of focusing on employee wellbeing. We could see financial pressures mainly through requests for advances on pay."

The platform has provided staff with quick and flexible access to their wages, offering a viable alternative to high-interest payday loans and credit cards. This has made a tangible difference in reducing financial stress among employees.

"What Wagestream does prevents our employees having to go back to significantly more expensive sources of money."

Employees shared heartfelt stories of how Wagestream has improved their lives. One team member spoke about using the platform to arrange a birthday party for their mother, while another highlighted its role in managing bills at a new rental property.

"Being able to spend that money on my mum was amazing to me because she does everything."

Beyond immediate needs, many employees are using Wagestream as a financial planning tool to better manage their expenses and plan for the future. The platform has fostered a sense of security and empowerment among the workforce.

"People are just better able to manage their finances."

Early results have been promising, with Roadchef noting positive impacts on turnover and staff morale. The buzz surrounding Wagestream has created a more engaged and motivated workforce.

"If we can help one person reduce their financial stress by not going to a payday loan, then we're doing a great job."

For Roadchef, Wagestream has proven to be a transformative tool that not only supports employees but also strengthens the organisation’s culture and operational goals.